General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you enter into with us as the provider (Roy Akwor Enoh) via the website https://www.rameshops.de/ . Unless otherwise agreed, any inclusion of your own terms used by you is hereby rejected.

(2) A consumer in the sense of the following regulations is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.An entrepreneur is any natural or legal person or a legally capable partnership who acts in the conclusion of a legal transaction in the exercise of their independent professional or commercial activity.

§ 2 Conclusion of the Contract

(1) The subject of the contract is the sale of goods.

(2) By listing the respective product on our website, we make you a binding offer to conclude a contract under the conditions specified in the item description.

(3) The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the "shopping cart." You can access the "shopping cart" via the corresponding button in the navigation bar and make changes at any time.

After accessing the "Checkout" page and entering your personal information as well as the payment and shipping conditions, all order details will be displayed again on the order summary page.

If you choose a direct payment system (e.g., PayPal / PayPal Express, Amazon Payments, Sofort) as your payment method, you will either be directed to the order summary page in our online shop or you will first be redirected to the website of the provider of the direct payment system.
If you are redirected to the respective direct payment system, you will make the appropriate selection or enter your data there. Finally, you will be redirected back to our online shop to the order summary page.

Before submitting your order, you have the opportunity to review, change (also using the "back" function of your internet browser), or cancel the purchase. 
By submitting the order via the "buy" button, you declare your binding acceptance of the offer, thereby concluding the contract. 

(4) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is done via email, partly automated. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured, and in particular, that it is not blocked by SPAM filters.

§ 3 Right of retention, retention of title

(1) Payment via Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options.The payment is made to Klarna: 

• Invoice: The payment period is 14 days from the dispatch of the goods/tickets or, in the case of other services, from the provision of the service. You can find the complete invoicing conditions for the countries where this payment method is available here: Germany.

• Instant transfer: Available in Germany. The charge to your account occurs immediately after placing the order.

• Credit card (Visa/Mastercard): Available in Germany. The charge occurs after the dispatch of the goods or tickets / availability of the service or in the case of a subscription according to the communicated times.

The use of the payment methods invoice and/or installment purchase and/or direct debit requires a positive credit check.In this regard, we will forward your data to Klarna as part of the purchase initiation and processing of the purchase contract for the purpose of address and creditworthiness verification. Please understand that we can only offer you those payment methods that are permissible based on the results of the creditworthiness check.

Further information and Klarna's terms of use can be found here. General information about Klarna can be found here. Your personal information will be processed by Klarna in accordance with applicable data protection regulations and in accordance with the information in Klarna's privacy policy .

For more information about Klarna, please visit here. You can find the Klarna app here.

 § 4 Right of Retention, Retention of Title

(1) You can only exercise a right of retention to the extent that it concerns claims arising from the same contractual relationship.

(2)  The goods remain our property until the purchase price has been paid in full.

(3)  If you are an entrepreneur, the following additionally applies:

a) We retain ownership of the goods until all claims from the ongoing business relationship have been fully settled. Pledging or transferring ownership of the reserved goods is not permitted before the transfer of ownership.

b) You may resell the goods in the ordinary course of business.For this case, you hereby assign all claims arising from the resale in the amount of the invoice total to us; we accept the assignment. You are still authorized to collect the claim. However, if you do not fulfill your payment obligations properly, we reserve the right to collect the claim ourselves.

c) In the case of connection and mixing of the reserved goods, we acquire co-ownership of the new item in proportion to the invoice value of the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities due to us at your request to the extent that the realizable value of our securities exceeds the secured claim by more than 10%. The selection of the securities to be released is at our discretion.

§ 5 Warranty

(1) The statutory warranty rights apply.

(2) As a consumer, you are requested to check the item upon delivery for completeness, obvious defects, and transport damage, and to inform us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.

(3) Insofar as you are an entrepreneur, the following warranty provisions apply deviating from the above:

a)  Only our own specifications and the product description of the manufacturer are considered as agreed upon regarding the quality of the item, not any other advertising, public promotions, or statements made by the manufacturer.

b)  In case of defects, we provide warranty at our discretion through rectification or replacement. If the rectification fails, you can choose to demand a reduction in price or withdraw from the contract. The rectification is considered failed after an unsuccessful second attempt, unless something else arises particularly from the nature of the item or the defect or from other circumstances. In the case of rectification, we are not required to bear the increased costs incurred by transporting the goods to a location other than the place of performance, unless the transport does not correspond to the intended use of the goods.

c)  The warranty period is one year from the delivery of the goods.The limitation period does not apply:

- for damages caused by us that are culpably attributable due to injury to life, body, or health, and in cases of willful or grossly negligent other damages;
- to the extent that we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;
- for items that have been used in accordance with their usual purpose for a building and have caused its defects;

- for statutory recourse claims that you have against us in connection with warranty rights.

§ 6 Choice of Law

(1)  German law applies.For consumers, this choice of law applies only insofar as it does not deprive the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence (principle of favorability).

(2)  The provisions of the UN Sales Convention do not apply explicitly.

II. Customer Information

1. Identity of the Seller

Roy Akwor Enoh
Brokhuchtinger Landstr.32
28259 Bremen
Germany
Phone: +4917645944002

Email: service@rameshops.de  

Alternative Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR platform), accessible at

https://ec.europa.eu/odr.

2. Information on the conclusion of the contract

The technical steps leading to the conclusion of the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions "Conclusion of the contract" of our General Terms and Conditions (Part I.).

3. Language of the contract, storage of the contract text

3.1. The language of the contract is German.

3.2.The complete contract text is not stored by us. Before submitting the order through the online shopping cart system, the contract data can be printed or saved electronically using the browser's print function. After we receive the order, the order data, the legally required information for distance selling contracts, and the general terms and conditions will be sent to you again via email. 4. Codes of Conduct 4.1. We have submitted to the buyer seal quality criteria of Händlerbund Management AG, which can be viewed at: 5. Essential characteristics of the goods or services The essential characteristics of the goods and/or services can be found in the respective offer.Prices and Payment Terms

6.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes.

6.2. The shipping costs incurred are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, will be separately indicated during the ordering process, and are to be borne by you, unless free shipping has been promised.

6.3. If delivery is made to countries outside the European Union, additional costs may arise that are not within our control, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees of the credit institutions), which are to be borne by you.

6.4.The costs incurred for money transfer (transfer or exchange rate fees of the credit institutions) are to be borne by you in cases where the delivery takes place in an EU member state, but the payment was initiated outside the European Union.

6.5. The payment methods available to you are indicated under a correspondingly labeled button on our website or in the respective offer.

6.6. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

7. Delivery Conditions

7.1. The delivery conditions, the delivery date, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

As far as you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipping only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or any other person designated for the execution of the shipment.

If you are an entrepreneur, the delivery and shipment are at your own risk.

8. Statutory Liability for Defects

The liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

These GTC and customer information have been created by lawyers specializing in IT law from the Händlerbund and are continuously checked for legal compliance.The Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. You can find more information about this at:   https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agbservice